Help Center

Answers that move you forward.
Find clear answers to your questions in one place — without legal jargon or confusion. The Help Center is designed to help you move forward quickly and confidently, whether you’re just exploring or ready to buy.
Less uncertainty. More clarity at every step.

CTA: Get answers and move forward with confidence

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Goal of the page

Act as the main entry point for all support content, helping users self-serve before contacting support.
This page reduces:
👉 confusion
👉 drop-offs
👉 support requests


Page structure (MVP)

1. Intro section
Short static text reinforcing:
- Clear answers
- No jargon
- Investor-focused help

2. Help categories (core element)
Display clickable cards or list items:

Buying abroad – step by step
→ links to buying process guide

Financing & mortgages
→ links to financing support pages

Country investment guides
→ links to country pages

Investment tools & calculators
→ mortgage & ROI calculators

Foreign buyer FAQ
→ FAQ page

Contact support
→ contact page


3. Popular questions (optional)
Simple list of 4–6 links:

- Can foreigners get a mortgage?
- How much equity do I need?
- Can I buy remotely?
- What taxes apply?
-> Static links.

User actions
From this page, user can:
-> Navigate to all support content
-> Find answers quickly
->Escalate to human support if needed

CTA behavior
Primary CTA:
👉 “Get answers and move forward with confidence”

Leads to:
-> Most relevant support category (or FAQ)

Secondary CTA:
“Talk to an enter.homes expert”

- Keep it intentionally simple
- No search (for MVP)
- No chatbots
- No AI support flows

This is a clean index, not a knowledge base yet.


Emotional takeaway for the user

User should feel:
- oriented instead of lost
- supported instead of overwhelmed
- confident enough to continue